Meaning of the word "customer experience" in English
What does "customer experience" mean in English? Explore the meaning, pronunciation, and specific usage of this word with Lingoland.
customer experience
US /ˈkʌstəmər ɪkˈspɪriəns/
UK /ˈkʌstəmər ɪkˈspɪriəns/
Noun
1.
the sum of all interactions a customer has with a company, from initial contact to post-purchase support, encompassing their perceptions and feelings about the brand
Example:
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Improving the customer experience is crucial for retaining clients.
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Our company focuses on delivering a seamless customer experience across all touchpoints.
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