customer acquisition
US /ˈkʌstəmər əˌkwɪˈzɪʃən/
UK /ˈkʌstəmər əˌkwɪˈzɪʃən/

1.
the process of gaining new customers for a business or product
:
•
Our marketing team is focused on improving customer acquisition.
•
High customer acquisition costs can impact profitability.