total quality management

US /ˌtoʊt̬l ˈkwɑːlət̬i ˈmænɪdʒmənt/
UK /ˌtoʊt̬l ˈkwɑːlət̬i ˈmænɪdʒmənt/
"total quality management" picture
1.

Total Quality Management, TQM

a system of management based on the principle that every staff member must be committed to maintaining high standards of work in every aspect of a company's operations.

:
Our company implemented Total Quality Management to improve customer satisfaction.
Unser Unternehmen hat das Total Quality Management implementiert, um die Kundenzufriedenheit zu verbessern.
TQM emphasizes continuous improvement and employee involvement.
TQM betont kontinuierliche Verbesserung und Mitarbeiterbeteiligung.