help desk
US /ˈhelp desk/
UK /ˈhelp desk/

1.
Helpdesk, Kundendienst
a service that provides information and support to computer users, especially within a company or organization
:
•
I called the help desk to report a problem with my software.
Ich habe den Helpdesk angerufen, um ein Problem mit meiner Software zu melden.
•
Our company provides 24/7 help desk support for all employees.
Unser Unternehmen bietet allen Mitarbeitern rund um die Uhr Helpdesk-Support.