contact center
US /ˈkɑːntækt ˌsentər/
UK /ˈkɑːntækt ˌsentər/
1.
Kontaktzentrum, Callcenter
a central point from which all customer contacts are managed, including phone calls, emails, chats, and social media interactions
:
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Our new contact center handles all customer inquiries efficiently.
Unser neues Kontaktzentrum bearbeitet alle Kundenanfragen effizient.
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The company invested heavily in upgrading its contact center technology.
Das Unternehmen investierte stark in die Modernisierung seiner Kontaktzentrum-Technologie.